Certificates & Invoices: three SER processes you might not realise you can do yourself!

22 March 2019

We don't want anyone reading the title of this blog to think that we don't enjoy our interactions with SER Scheme members. Additionally, we would always recommend that you contact us if you are unsure of anything. It's just that a fairly hefty proportion of the calls and emails we receive relate to processes that the enquirer did not realise they could solve themselves, rather than having to wait for us to call them back because we were busy dealing with another query.

How to update your SER account details

21 March 2019

This blog also looks at processes you may not be aware you can do yourself, concentrating on changing contact, employer and employee details. We will readily accept that it's not the most thrilling stuff you will ever read, but familiarising yourself with these practices will hopefully save you time and effort in the future.

Certification coordinator changes

08 November 2018

In this week's blog we are going to walk you through the new and significantly improved certification coordinator system.

Changes to use of Schedule 1

21 May 2018

We emailed all Jersey Scheme members on 23rd April to inform them that DOE have requested that Certifiers incorporate some minor changes into their certification procedures. This brief blog will provide a little more information on the reasoning behind the requested changes, and will also provide visual examples of what is required.