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This blog provides a quick step by step guide to completing a satisfactory SER CPD return. If you don't have time to look at anything else, check this blog!

When we revised the Scheme Guide recently there was considerable focus on the role of Approved Bodies. As part of this we have introduced new requirements for Approved Bodies to upload copies of their PI insurance certificate and Complaints Procedure to their records on the SER website.

We have made changes to the functionality which defines the relationship between Approved Bodies and the Approved Certifiers who generate certificates for them. This article provides guidance for Approved Bodies.

We have made changes to the functionality which defines the relationship between Approved Bodies and the Approved Certifiers who generate certificates for them. This article provides guidance for Approved Certifiers.

How to sign certificates electronically

Our favourite blogs to write are always the ones in which we are able to inform you of changes we have made that we believe will make your lives (well, your lives as Certifiers or Certification Coordinators, anyway) significantly easier. That is certainly the case this week!

Our favourite blogs to write are always the ones in which we are able to inform you of changes we have made that we believe will make your lives (well, your lives as Certifiers or Certification Coordinators, anyway) significantly easier. That is certainly the case this week!

We don't want anyone reading the title of this blog to think that we don't enjoy our interactions with SER Scheme members. Additionally, we would always recommend that you contact us if you are unsure of anything. It's just that a fairly hefty proportion of the calls and emails we receive relate to processes that the enquirer did not realise they could solve themselves, rather than having to wait for us to call them back because we were busy dealing with another query.

This blog also looks at processes you may not be aware you can do yourself, concentrating on changing contact, employer and employee details. We will readily accept that it's not the most thrilling stuff you will ever read, but familiarising yourself with these practices will hopefully save you time and effort in the future.

In this week's blog we are going to walk you through the new and significantly improved certification coordinator system.